Customer service

Little Tailleur prides itself on the service and quality of garments we offer to our customers. Each garment will be inspected and quality checked prior to shipping to ensure that we were personally satisfied that it is of the standard we expect prior to sending to you.

If you have a question or if you would like specific information or advice about a certain item please contact us at info@littletailleur.com.au and we will endeavour to reply to you within 24 hours or sooner.

Shipping

Delivery within Australia
Within Australia, express postage is charged at a flat rate of $12 AUD with delivery in 1 to 3 working days depending on your express post zone classification. Delivery is via Australia Post.

After placing your order, you will receive a personalised email indicating estimated delivery time and an Express Post tracking number.

Please contact info@littletailleur.com.au should you require additional information.

International buyers
We welcome international buyers from NZ, Asia-Pacific, UK, Europe, USA, Canada and Middle East. International parcels (one small item) are charged according to zones. Postage rates range from $38.00 to $70.00 AUD. Larger parcels of more than one item or heavier items are charged at a rate of $75 AUD. This includes a tracking service by Express Post International.

Customs Tarrifs/Taxes are not included in shipping costs. We are not responsible for any additional charges your order may incur once the item has left Australia. Therefore we suggest that you check with Customs for any restrictions or charges.

Payment options

All payments are processed by PayPal, however you do not need to be a PayPal member to complete the transaction. You will not be required to register as a Paypal member in order to complete the transaction.

If you are a PayPal member, you can also pay using your account.

We can accept payment via direct deposit for domestic sales only. Please email us for our banking details. If you require any further information, please email info@littletailleur.com.au.